“Dear Sir / Madam
Your trailing e-mail as well as our request for an urgent service call earlier on even date bears reference.
We barely logged a call when Vincent pitched at our offices to attend thereto. What a pleasant surprise it was and Vincent really is a friendly, though professional technician.
This truly is amazing service from you and we wish to commend you for that.
We are pleased to have you as our service provider and trust that we can continue to have a good working relationship for many years to come.
We will definitely recommend your services to our friends and colleagues.
Have a blessed day.”
– Deon Bouwer
Bouwer Attorneys