“We are currently updating our company asset register and whilst updating, we were reminded of an outstanding task on our side, namely, a letter of appreciation for outstanding service from your team. As a highly service driven company, ourselves, we truly appreciate and recognise fantastic service.
Firstly, we made our decision to take your product based on the exceptional service and professional approach from Bryan Wolhuter. After calling around to a number of suppliers, Bryan was the ONLY representative that, not only called us back immediately, but also diligently followed up. Needless to say, when the other suppliers eventually called me, we let them know that we had decided on your product, without seeing any other product or rep. With the efficient and competent assistance of Bryan and Marizka Smit, our paperwork was a breeze, and we were happy new customers to The Smart Group.
The cherry on top, has been the phenomenal after sales service from Mahmood Mosey Hassim – what great asset to your company, with his calm, helpful and really professional approach – always pleasant, always obliging. Mahmood installed the loan unit while we waited for our new unit, he was on-site for the new unit installation and is always willing to assist.
Well done Gents, you have a great team!!!”
– Sharon Hersey
Assistant